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Privacy Policy of The Coral Page

Welcome to The Coral Page. We are dedicated to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our book store, attend our events, or interact with our online platform.

1. Information We Collect

We collect various types of information in connection with the services we provide, which include offering new and used books, marine life literature, children's books, hosting local author events, book clubs, and selling literary gifts.

Personal Information You Provide Directly: This includes information you give us when you make a purchase, sign up for a book club or event, subscribe to our newsletter, or communicate with us. Such information may include your name, email address, postal address (for delivery or event registration), and payment information.
Transaction Data: Details about the products and services you have purchased from us.
Correspondence: Records of any communication you have with us, such as inquiries or feedback.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Manage Our Services: Fulfilling your orders, processing payments, managing your participation in book clubs and events, and providing customer support.
To Communicate with You: Sending you updates, newsletters, marketing communications, and information about literary events, new arrivals, and special offers that may be of interest to you. You can opt out of marketing communications at any time.
To Improve Our Offerings: Understanding your preferences and how you interact with our services to enhance our book selection, events, and overall customer experience.
For Safety and Security: Protecting our store, customers, and online platform from fraud or other unlawful activities.
To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.

3. Legal Basis for Processing Personal Data (GDPR)

We process your personal data based on the following legal grounds:

Performance of a Contract: When processing is necessary to fulfill a contract with you, such as processing your book orders or event registrations.
Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests (e.g., improving our services, marketing activities).
Consent: When you have given explicit consent for us to process your personal data for a specific purpose (e.g., subscribing to marketing newsletters). You have the right to withdraw your consent at any time.
Legal Obligation: When processing is necessary to comply with a legal or regulatory obligation.

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with trusted third parties in the following circumstances:

Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, website hosting, data analysis, email delivery, and marketing assistance.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When we no longer need to use your information for these purposes, we will remove it from our systems and records or take steps to anonymize it.

6. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA) or UK, you have certain rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, your rights, or wish to make a request to exercise your data protection rights, please contact us at:

The Coral Page
Beckway Street,
London, London, City of,
SE17 1SZ
GB